Boxme Seller
Support Center
Create and track your support tickets. Our team will respond as soon as possible.
ISO 9001 & ISO 27001 — your order data is protected
Service commitment
- 24hResponse timeWithin business hours, per SLA
- 5★Average ratingFrom sellers in 2026
- 24/7Order trackingIncluding weekends and holidays
Submit a ticket in 4 steps
Sign in with your Boxme account so we can verify you are a customer and help you faster.
1
Sign in
Use the email on your Boxme account.
2
Pick a request type
Choose the service and enter the order or tracking number.
3
Describe the issue
Attach screenshots or files if needed.
4
Get a response
You will be emailed whenever the status changes.
Contact us directly
Need to talk now? Pick the channel that suits you.
Boxme internal
For Boxme staff
Sign in with your internal email to work on seller tickets.